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Terms and Conditions
 

This document is our terms and conditions for using our "buy gold online", "gold recycling", or "gold refining" services and our website. We understand that You may have questions concerning this agreement and would like You to contact us regarding those questions at: contact us. These terms and conditions are written without using complicated legal terms. You will not find “the party of the first part” type of language in this Agreement.

Definitions

Agreement: refers to these terms and conditions, wherever used in the body of these terms and conditions.

Terms and Conditions:
refers to this Agreement, wherever used in the body of these Terms and Conditions.

You or Your:
refers to You as the visitor of our website, or customer, or any other individual who may become responsible for You legally and may assert a claim relating to our services, wherever used in the body of these terms and conditions.

Buy gold online:
refers to our service which provides you with the ability to sign up online for our secure mailer, then send us your scrap gold, old gold, or broken gold for us to provide cash for gold, as a check, wire or paypal payment when we buy gold.

Gold recycling:
refers to our gold refining of your scrap gold, old gold, broken gold into fresh pure gold. We then resell the fine gold for use in making gold jewelry.

Gold refining:
is the process that takes unpure scrap gold, old gold, broken gold, and chemically or electrolytically changes is to fine gold.

Scrap gold, Old gold, Broken gold:
refer to used unwanted karat gold jewelry, gold teeth, gold filings, broken gold jewelry, refining gold, and gold filings.

We or Our or Us:
refers to Lords of London, Ltd.  which originally was established in 1961 and is presently operated and owned by a third generation family member and an experienced refiner. Lords of London, Ltd is the owner and operator of the website and owns and uses the service-marked names GoldStimulus Check,SM BetterthanGold Pak,SM GetPaidTomorrow $erviceSM and 115% BettethanGold Guarantee.SM We or Our or Us also refers to any entity that we may choose to assign our rights to at our sole discretion, wherever used in the body of these terms and conditions. Lords of London, Ltd. is responsible for the services and underlying business and commercial activities relating to our website as well as any transactions that may arise such as sale or purchase of Your property. We offer a buy gold online service where we buy gold from clients through the use of the internet.

Website:
refers to the website owned and operated by Lords of London, Ltd., using the service-marked names of GoldStimulus Check,SM or BetterthanGold Pak,SM and 115% BetterthanGold Guarantee,SM wherever used in the body of these terms and conditions.

Merchandise:
refers to property or merchandise in the form of scrap gold, old gold, broken gold, that may be sent to us for the purpose of selling gold to us, by You, wherever used in the body of these terms and conditions.

GoldStimulus CheckSM:
refers to a service-marked name owned and used by Lords of London, Ltd. and protected by United States and International laws where we provide a cash for gold payment in the form of a check.

BetterthanGold PakSM:
refers to a service-marked name owned and used by Lords of London, Ltd. and protected by United States and International laws. This is our complete gold mailing kit.

115% BetterthanGold GuaranteeSM:
refers to a service-marked name owned and used by Lords of London, Ltd. and protected by United States and International laws. We believe this is one of the reasons that make us the best online gold buyer.

GetPaidTomorrow $erviceSM: refers to a service-marked name owned and used by Lords of London, Ltd and protected by the United States and International laws. It's just like getting cash for gold, but more secure.

DealersOnlyFormSM:
refers to a service-marked name owned and used by Lords of London, Ltd and protected by the United States and International laws. We offer a wide range of gold refining services for the purpose of selling gold and recycling gold.

ProfessionalsOnlyFormSM:
refers to a service-marked name owned and used by Lords of London, Ltd and protected by the United States and International laws. We offer a wide range of gold refining services for the purpose of selling gold and recycling gold.

GoldLordsTM:
refers to a trade-marked name owned and used by Lords of London, Ltd and protected by the United States and International laws.

goldlords.comTM:
refers to a trade-marked name owned and used by Lords of London, Ltd and protected by the United States and International laws.

Transaction:
refers to submitting to us scrap gold, old gold, broken gold and unwanted jewelry for the purposes of us to buy gold from you by various means.

Dealer:
refers to any person, business entity, dentist, or group of individuals that collect scrap metal from various places, or by submitting more than 5 ounces of fine gold equivalent.  All dealers must fill out the dealer form on the website to apply for dealer privileges.  Lords of London, Ltd. will contact Dealers upon their application on the website.

Contest: refers to our contest asking for, but not limited to, taglines, slogans, sayings, poems, jokes or stories relating to, the use of our website, our name, our services offered on our website, or any other pertinent form of words relating to the same.

Our 115% BetterthanGold GuaranteeSM: We offer to You the finest guarantee in the industry. We do not want to pressure You into selling Your Merchandise without feeling completely comfortable, safe and satisfied. It is our intention to assure You that we want You as a first time customer and a repeat customer. We hope that Our guarantee will do just that. If for any reason You are not satisfied with Your payment, return the check to us within 10 days of the check date and we will return Your Merchandise to you. If You have an itemized written offer to buy Your Merchandise and that contains the same exact items, and that offer is from a national refiner or national recycling company for gold, we will match the difference and add an additional 15%. No one in the industry offers this guarantee. This guarantee is not valid for Dealers. we believe this is one of the reasons that make us teh best online gold buyer.

Acknowledgement: This Agreement constitutes a legally binding agreement between You and Us.  This Agreement is legally binding with respect to the use of our Website, any Merchandise that may be offered to Us for sale or purchase either through the Website or any other means set forth below. By clicking submit at the end of the form for receiving Your BetterthanGold PakSM free mailer, and our 115% BetterthanGold Guarantee,SM You agree to Our terms and conditions of this Agreement

Receipt of Merchandise: Upon Receipt of Your Merchandise (scrap gold, old gold, broken gold, unwanted jewelry)or otherwise, We will send You an e-mail confirmation and record it in our database.  We reserve the right to make a video record of the opening of, and the contents in Your package.  This video can be made available to You for a limited time. If You wish to view the video go to the contact us portion of the Website

Valuing Your Merchandise: We will evaluate Your Merchandise (scrap gold, old gold, broken gold, or unwanted jewelry using a formula based on the karat and weight. We wish to buy gold from you and will be extremely competitive. We will take every precaution to determine and fairly assess the value of Your Merchandise by using, at our discretion, any processes available to us.  These calculations will also be based on the 2nd London fix price for gold, platinum, or silver published daily. Once we have completed the analysis, We will post the details on the Website. Remember, only You can access Your information through the Website. We have taken precautions to assure our site is safe, private, and protected. You may access Your settlement through the Website. We shall disclose the settlement amount and details. You must accept, or decline Your settlement within twenty four (24) hours from our sending You the notice. If we do not receive Your acceptance by then, we will proceed according to Your instructions on the Website. You may also call us for a verbal offer  (see verbal offers and verbal acceptance) If You accept the settlement, then we will send You Your payment by the method preselected from our “Payment Method” tab on the Website. Should You wish to change that method, please contact us at the time of acceptance.

Method of Payment: We offer various payment methods. When signing up for our GoldStimulus CheckTM or GetPaidTomorrow $erviceSM or BetterthanGold PakSM, mailers, and receiving our 115% BetterthanGold Guarantee,SM You can choose which "cash for gold" method to use.  The following methods are available:

  1. Company check using first-class mail at no charge to You. This may take 3 to 5 days.
  2. Company check using an overnight carrier with a fee deducted from Your settlement amount.
  3. Direct deposit with a bank to bank wire into your account with a fee deducted from your settlement amount.
  4. Deposit of an e-check into Your PayPalTM account.
  5. GetPaidTomorrow $erviceSM with the fees deducted from your settlement amount.

When selecting the method of payment, You are accepting the time guidelines as described in the Website.

Verbal Offers and Verbal Acceptance: Any customer or prospective seller may request from Us, a formal quote for the Merchandise, either verbal or written.  If such offer is accepted verbally by phone, We reserve the right to record the acceptance. Payment will be issued within twenty-four (24) hours of the acceptance and the 10-day holding period will be automatically waived.

Contest: Any submission to our contest may be used in any manner we may determine without any permission from you. If we choose your entry in our contest as a winner, you will be awarded either $100 or prize to be named in the website.  A winner will be named by us and their entry can be used in anyway we deem fit. Further, we reserve the right to use any entry in any manner in our website or printed or recorded material such as, but not limited to, flyers, brochures, letters, printed advertisements, commercials on the radio, T.V. or any other media. Anyone related to Lords of London, Ltd., or if you are an Employee, Vendor, Consultant, Contractor, or Owner and their families or friends, you do not qualify for the prize or money. We reserve the right to terminate or change this contest for any reason, or at any time without notice.

Requirements for Use: Every customer must be at least eighteen (18) years of age or older in order to conduct business with Us. Further, You must be the owner of any and all Merchandise (scrap gold, old gold, broken gold, or unwanted jewelry) sold, or attempted to sell gold to UsYou are acting solely on Your behalf and not as an agent or representative for anyone else. You represent that Your Merchandise (scrap gold, old gold, broken gold or unwanted jewelry) is free of any claims, liens, encumbrances, that may adversely affect the value of Your Merchandise or the ability for You to sell gold UsWe reserve the right, but We are not obligated or required to request documentation or any other proof of compliance with the terms contained in this paragraph.

Guarantee Against Loss: We will guarantee against loss of the total contents of Merchandise properly shipped to Us. This guarantee will remain in effect only if You have followed the instructions in accordance with our 115% BetterthanGold GuaranteeSM or GoldStimulus CheckTM or BetterthanGold PakSM or GetPaidTomorrow $erviceSM shipping package instructions sent to You, or listed on the Website. This guarantee only applies to use of our shipping package. We only insure up to a total value of $120 through the United States Post Office and $1,200 using our Fedex prepaid shipping label.  Remember that our insurance company will require proof of what is in the package. Special arrangements can be made to pick up values up to $1,000,000 dollars, but this must be done in advance.  If you feel that Your Merchandise is of a higher value, We recommend that You use a shipper of Your choice with and insurance value that You feel appropriate. We reserve the right to reject or refuse the delivery of any package, envelope, box or parcel that appears to be damaged, tampered with or opened  at our sole discretion. We have no liability for any such return. The shipper will then return the package to You. You agree to hold Us harmless and to indemnify Us against any resulting losses, or claims.

Our Refer-A-Friend Program: By supplying the referral code to another person, You agree to be responsible and liable for all, Federal, State, City and local relevant taxes. Further, you agree that you are an independent consultant and as such, you are to supply us with all relevant information needed as such.  Each time we issue a check to you, we will enter the expense in your account should you need any information in the future. We reserve the right to modify, update, or cancel the referral program for whatever reason we wish. Any changes will take place immediately. It is expected that you check the terms and conditions any time you offer the referral code to anyone to determine what changes, if any, may have occurred in our Terms and Conditions.

Limitation of Liability: We are not responsible for any damages arising from the use of Our Website, use of our shipping packages or any service offered by Us to You. Except as expressly provided by in this “agreement”, whether in connection to using Our shipping package, or loss of gold or jewelry or any other product, We will not have any liability. Further, You agree that once the payment is submitted and accepted, that we will have no liability whatsoever and We will recycle Your Merchandise, which will include melting and refining.
In addition, if You do not provide Us with an original sales slip or appraisal, our liability shall be reduced to liquidation value, or 1/3. Our limit for items sent in the BetterthanGold PakSM is $120, the insured value. And our limit for shipping with our preprinted label using FedEx as the carrier is $1,200. Further, You agree to hold us harmless for any legal responsibilities for any errors, mistakes, or omissions. Further, any time frame set forth in the Terms and Conditions or Website may be suspended or modified with or without notice to You in the event that we encounter difficulties concerning our facilities, Website, or otherwise. Further, we shall not be liable for any delay of failure in performance due to acts of God, earthquake, sabotage, terrorism, fire, flood, hurricane, epidemics, insurrection, riots, war, government policy or regulations, changed in law, service interruptions or delays arising out of the use of computers, hardware,  software, internet providers, telephone service, and power loss. We can not be responsible for the actions of your bank, FedEx, Western Union, or any other third party that may be related the transaction.

Material Returns: If You wish to have Your Merchandise returned to You, You may do so up ten days from the issuance of the check. Please contact us immediately to prepare Your shipment, however, We must receive back Your check within 10 days, before we will send out the Merchandise. We have set forth instructions and time limits for acceptance of our quotes in the Website, these must be followed to insure proper handling and prompt return of Merchandise to You.

Return Insurance Liabilities: If any part, or all of the Merchandise is returned to You We will not insure them for more than our standard amount regardless of the value of said Merchandise unless instructed by You either by e-mail or fax prior to return. You further agree to pay for any extra insurance requested. We have the right to choose the carrier. We will request the arranged insurance and receipt verification. Any claims for loss or damage of this Merchandise must be made within Three (3) days.

Electronic Signatures: For the purpose of using Our service and using our Website and collecting a settlement from Us, You agree to the use of electronic signatures. Further, as we are now in a paperless world, You agree to our Terms and Conditions and by using the Website and submitting Merchandise, You agree that You are bound by to our Terms and Conditions and the terms and conditions set forth in it. By using our button on the Website to submit Your information, this will be understood to be Your electronic signature and it means You have read and understood Our terms and conditions.

Disclaimer of Warranty: We issue no warranty, or make any representations or warranty as to the fitness, usefulness, availability, suitability, sustainability, capability, merchantability, timeliness, non-infringement for any use of the Website or any service, tools, or products supplied or sold through the Website.  Further, the content of the Website is provided to You “AS IS” and without any warranty of any kind, express or implied. We issue no warranty, or make any representations or warranty as to the fitness, usefulness, availability, suitability, sustainability, capability, merchantability, timeliness, non-infringement for any of the services provided to your by other business institutions.

Modification of the Terms and Conditions: This Agreement is binding upon both You and Us. It may not be modified by any other means, either verbal or written. We reserve the right to update this agreement on the Website. These changes will become immediately part of the agreement. We acknowledge that You may not have seen the updated agreement.  However, we expect You to review our Website and all it’s pages during the course of the transaction, especially to review our Terms and Conditions.

Intellectual Property Provisions: All of the content, graphics and phrases within this Website and provided by this Website is protected by various United States and International copyright, Service Marked, patent and intellectual property laws and regulations.  None of the content or intellectual property on this Website may be copied, published, distributed by electronic means, broadcast, or given to others without the written permission of the owners of this Website. All of the Service Marks and Trade Marks used within this Website are owned by their content owners and may not be used without their permission.

Jurisdiction: TheseTerms and Conditions, including all of their disclaimers and contents, will be governed by the laws of the State of New York.  Our failure to exercise or enforce any right of provision of these terms and conditions will not be deemed a waiver of any such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties intentions as reflected in the provision. All, or any other provisions of these Terms and Conditions shall remain in effect and shall remain binding on You and Us; Further, You agree that any such claim or cause of action must be filed within one (1) year after which, such claim or cause of action arose or You waive Your right for such claim or action and it shall forever be barred. Further, We shall be entitled to reimbursement from You for any and all costs incurred by Us in defending any civil action filed or attempted to by filed in any jurisdiction, including, but not limited to, attorney’s fees, travel, filing fees, and any other such expense.